Zebra's Industry Solutions can give your business a competitive advantage by connecting people, assets and data to help you make better decisions.
Scale and energize your retail strategy with a digital backbone that unifies your team, informs priorities and drives results with Zebra's retail technology solutions.
Zebra's healthcare technology solutions provide patient identity management, mobile health devices, and business intelligence data to improve efficiency.
Zebra’s manufacturing technology solutions enable manufacturers to become more agile, optimize plant floor performance and embrace market changes.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
In today's world, the demands on transportation and logistics companies are higher than ever. Dedicated Warehouse, Fleet and Delivery, and Yard and Terminal solutions enable visibility to every aspect of your business and keep operations running flawlessly around the clock.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Learn how Zebra's public sector technology solutions empower state and local governments to improve efficiency with asset tracking and data capture devices.
Zebra's range of Banking technology solutions enables banks to minimize costs and to increase revenue throughout their branch network. Learn more.
Zebra’s mobile computing, scanning, and printing solutions connect each operational area in your warehouse to give you the agility to realize transformational gains.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's location technologies provide real-time tracking for your organization to better manage and optimize your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customize your mobile device for optimal efficiency.
Zebra's OEM scan engines, imagers, and private label OEM products offer flexible integration and help enhance product development with modern OEM technology.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Keep labor costs low, your talent happy and your organization compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritized task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximizing IT resources and minimizing down time.
Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
Boost warehouse and manufacturing operations with Symmetry, an AMR software for fleet management of Autonomous Mobile Robots and streamlined automation workflows.
The Zebra Aurora suite of industrial automation software enables users of all experience levels to solve their track-and-trace and vision inspection needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customization starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aimed at machine and computer vision engineers, Aurora Vision Studio software enables users to quickly create, integrate and monitor powerful machine vision applications without the need to write a single line of code.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximize productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
The Zebra Knowledge Center provides learning expertise that can be tailored to meet the specific needs of your environment.
Zebra has a wide variety of courses to train you and your staff, ranging from scheduled sessions to remote offerings as well as custom tailored to your specific needs.
Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
Office Depot Transforming Customer Experience and Supply Chain Operations with Zebra Mobile Solutions
Company deploys 10,000 enterprise-class Android-based Zebra mobile devices with Workforce Connect software, cutting operating costs and improving customer satisfaction
LINCOLNSHIRE, Ill. and BOCA RATON, Fla. – Jan. 8, 2020 – Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the edge of the enterprise with solutions and partners that enable businesses to gain a performance edge, today announced that Office Depot, Inc. (NASDAQ: ODP), a leading B2B integrated distribution platform of business services and supplies, selected Zebra mobile computing solutions to help transform the customer experience and improve operational efficiency. Office Depot is streamlining warehouse and delivery operations with TC51 and TC56 touch computers running the Workforce Connect Push to Talk (PTT) voice solution and RS507X ring imagers. All of this will be demonstrated at Zebra’s booth (#3301) at the National Retail Federation (NRF) Annual Convention & EXPO on Jan. 12-14, 2020 in New York City.
Office Depot replaced its consumer-grade devices and migrated its store, distribution center and delivery software applications to the Android™ operating system (OS) and deployed 10,000 enterprise-grade Zebra TC51 touch computers – enhancing the performance of store and distribution center associates. The TC51 mobile devices and RS507X ring imagers have also improved distribution center productivity and order pick and fulfillment rate. In addition, Office Depot selected Zebra OneCare® support for extended technical support and access to software updates well beyond the product warranty, expert technical support and Zebra’s LifeGuard™ for Android security updates.
“Our business customers are looking for a personalized and interactive experience in our stores,” said Kevin Moffitt, Chief Retail Officer for Office Depot, Inc. “Zebra’s mobile computing solutions have allowed us to simplify day-to-day operations to enable our associates to focus on what matters most – spending time assisting our customers with selecting the right solutions for their business.”
Zebra’s TC51 touch computers were selected for their stylish and intuitive smartphone-like design, reliability and long battery life that allow associates to verify prices, look up product information and check inventory. With Zebra’s Android-based mobile computers, associates have access to more than 40 in-store applications that empower them to more efficiently run store operations and offer proactive omnichannel personal selling and customer service.
By using the TC51 touch computer, Office Depot has cut processing and shelving inventory time, allowing associates to spend more time engaging with customers. Office Depot associates can now pick inventory more accurately and fulfill their buy-online, pick-up in store (BOPIS) and ship from store promises, ensuring customers get the product they want, when they want it.
“With the rise of e-commerce and omnichannel fulfillment, Office Depot’s investment in Android-based mobile computing and voice solutions has helped it adapt to the evolving in-store, distribution center and delivery-related needs of the on-demand economy,” said Chris Kelly, Vice President and General Manager of North America Sales, Zebra Technologies. “Zebra’s retail and supply chain solutions are providing a performance edge to Office Depot’s store and distribution center associates and delivery drivers that are transforming the customer experience while improving associate productivity and reducing operational costs.”
Office Depot has also dramatically improved its supply chain efficiencies in distribution centers using the TC51 touch computer along with the RS507X cordless Bluetooth ring imagers for order picking, a voice-guided picking application and Workforce Connect PTT Voice. By standardizing on the TC51 touch computer, Office Depot has eliminated the need for separate picking devices and two-way radios. The RS507X ring imagers give order pickers hands-free omnidirectional 1D and 2D barcode scanning capabilities without the need to align barcodes and the device, further boosting operational efficiency. Workforce Connect PTT Voice has improved collaboration among managers and front-line associates with its one-to-one and group communications capability, within a facility and between multiple facilities.
“Through our investment in Zebra technology devices, we have seen improved productivity, accuracy and delivery performance across our private fleet and fulfillment operations, which have contributed to an enhanced customer experience,” said John Gannfors, Chief Merchandising and Supply Chain Officer for Office Depot, Inc.
Office Depot is also using Zebra’s TC56 touch computer for its fleet management and proof-of-delivery (POD) applications for real-time tracking and visibility into order delivery status, signature capture and to help its drivers safely minimize delivery times.
KEY TAKEAWAYS
- Office Depot has deployed 10,000 Zebra TC51 touch computers with the Workforce Connect PTT voice solution to improve the in-store customer experience and warehouse and delivery operations.
- Office Depot has cut processing and shelving inventory time.
- Office Depot has improved operational efficiencies by reducing ongoing maintenance costs associated with Zebra mobile devices.
- Zebra’s Android-based touch computers have replaced consumer-grade devices helping to reduce operating and maintenance costs, increase associate productivity and improve customer satisfaction.
- Office Depot has improved distribution center productivity, order pick and fulfillment rates with the TC51 and RS507X ring imagers.
- Office Depot will demonstrate its innovative in-store in Booth #3301 at NRF2020 and participate in the “Office Depot is turning business as usual, upside down” Big Ideas session on Tuesday, Jan. 14, 2020.
- Learn more about Office Depot’s decision by watching their in-store and supply chain video case study.
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ABOUT ZEBRA
Zebra (NASDAQ: ZBRA) empowers the front line of business in retail/e-commerce, manufacturing, transportation and logistics, healthcare and other industries to achieve a performance edge. With more than 10,000 partners across 100 countries, we deliver industry-tailored, end-to-end solutions that intelligently connect people, assets and data to help our customers make business-critical decisions. Our market-leading solutions elevate the shopping experience, track and manage inventory as well as improve supply chain efficiency and patient care. Ranked on Forbes’ list of America’s Best Employers for the last four years, Zebra helps our customers capture their edge. For more information, visit www.zebra.com or sign up for news alerts. Participate in our Your Edge blog and follow us on LinkedIn, Twitter and Facebook.
About Office Depot, Inc.
Office Depot, Inc. (NASDAQ:ODP) is a leading provider of business services and supplies, products and technology solutions to small, medium and enterprise businesses, through a fully integrated B2B distribution platform of approximately 1,300 stores, online presence, and dedicated sales professionals and technicians. Through its banner brands Office Depot®, OfficeMax®, CompuCom® and Grand&Toy®, as well as others, the Company offers its customers the tools and resources they need to focus on their passion of starting, growing and running their business. For more information, visit news.officedepot.com and follow @officedepot on Facebook, Twitter and Instagram.
Media Contacts:
Bill Abelson
Zebra Technologies
+1-631-738-4751
bill.abelson@zebra.com
Danny Jovic
Office Depot
+1-561-438-1594
danny.jovic@officedepot.com
Industry Analyst Contact:
Kasia Fahmy
Zebra Technologies
+1-224-306-8654
k.fahmy@zebra.com
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. Android is a trademark of Google Inc. Office Depot is a trademark of The Office Club, Inc. OfficeMax is a trademark of OMX, Inc. CompuCom is a trademark of CompuCom Systems, Inc. Grand&Toy is a trademark of Grand & Toy, LLC in Canada. All other trademarks are the property of their respective owners. ©2020 Zebra Technologies Corporation and/or its affiliates. ©2020 Office Depot, Inc. All rights reserved.
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ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2024 Zebra Technologies Corp. and/or its affiliates.